Stupid Xbox Customer Support. My Xbox 360 conviniently breaks like a week before Oblivion comes out. So I call them up, they fill out a repair report and send me a box so I can send it back to them. The box came fast, and I figured I might be playing Oblivion by it's release (A sticker on the box said it would be returned to me after 2-3 business days.)

So now two weeks have passed and I still have not received my Xbox. I called them up and they try searching all my info, they cant even find the repair report or evidence that I had even registered with them. There was pretty much nothing they could do cuz it was like I never even called them. Yet they sent me a box to put my xbox 360 in somehow. No I dont know what Im gonna do. I guess they're obligated to replace it if it really is lost. I dunno I just needed to vent some anger....

Ive never been in a situation like this, must really suck. Hope MS doesnt play dumb...for too long.

A friend of mine had to send his out too, it is supposted to be here by this weekedn, let hope they don't screw him over too!

damn customer support (excuse my french), the same thing happened to me with my xbox when i was waiting for halo 1. it broke 4 days before the realese and i called xbox support and they told me that they would send me a box and it would be there tomorrow. a week pastd and i still didint even get the box. so i called them up and they told me that there isnt a record of them sending me a box. but the whole thing cleared up and i got a new xbox in 2 weeks.

Microsoft is a big company. They are going to hamster with the little guy. I feel bad for you. I hope you get your console back.

Last year, I had been debating on wether I should buy a computer or a console. I guess the cases above proved that I was right with the first choice.